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Field Engineer

  • Hybrid
    • Utrecht, Utrecht, Netherlands
  • Field Operations

Job description

Position Title - (Junior) Field Engineer

Company - iwell - Your Partner for Sustainable Energy Solutions

Location - Utrecht HQ, but primarily field-based with some office based work

Reports to - Head of Field Operations

About iwell

We deliver smart, sustainable battery energy storage solutions that stabilise the grid, reduce CO₂ emissions and enable the clean energy transition. We design, install and manage our battery systems to help our customers store renewable energy and use it smarter. 

We’re a fast-growing international team of bold, talented individuals. From engineers and software developers to creative thinkers and customer-focused business developers, we’re looking for people who are determined to make a positive impact in our team in Utrecht.


The Role

As we scale across The Netherlands, Germany, Belgium and the UK, our Field Operations team ensures every system is installed safely, on time, and with outstanding customer service. In addition to our own internal team in The Netherlands, we will provide second line support to external partners supporting our field operations expansion in the other countries.

As a (Junior) Field Engineer, you’ll be part of the Field Operations team at our Headquarters in Utrecht, responsible for rolling out and supporting our battery energy storage systems and energy management systems across The Netherlands Belgium, Germany and the UK.

You’ll support the installation, commissioning, inspection and maintenance of our products at customer sites. You’ll work with experienced engineers and receive training on iwell system technology and field procedures. You‘ll collaborate with iwell Service Coordinators, Technical Project Managers, and R&D engineers to deliver exceptional quality and service.

This is a hands-on role suited for someone technical, safety-focused and keen to develop a career in renewable energy. You’ll be at the heart of our mission, translating technical plans into real-world results, that make businesses more sustainable and energy independent.

The Team

Our team works closely with a number of dedicated external installation partners during installations. During these installations, everyone has their own tasks, expertise, and experience, but you can become the on-site expert. Once you have gained the right experience and knowledge, you’ll be able to take the lead as the expert during smaller installations, with the opportunity to grow towards managing large-scale installations as well.

The installation sector for Energy Storage Systems in the Netherlands is still relatively small but rapidly growing. You can be part of this expanding segment, gaining valuable experience, learning new skills, and working with innovative technologies.


Key Responsibilities

  • Support the installation and commissioning of new site EMS, PCS, BESS, inverters, switchboards and any other related monitoring systems 

  • Support other Field or Lead Installation Engineers to diagnose and resolve minor and major faults, occasionally in collaboration with customer operations, TPM, and R&D

  • Support the completion of onsite safety checks and risk assessments before each job 

  • Scheduled preventive maintenance and first-line troubleshooting on existing systems 

  • Replace components such as fuses, cabling, modules and communication hardware 

  • Conduct field testing, document findings and upload reports via NetSuite mobile app 

  • Prepare service and field efficiency reports, documenting findings with any insights

  • Assemble site EMS and control boxes for planned installations in the iwell warehouse

  • Maintain tools, PPE and all other equipment according to HSSE procedures

  • Communicate clearly with customers onsite and represent iwell professionally 

  • Participate in paid standby and on-call service rotation 1 in 6 weeks (after training)

Requirements

  • MBO level 3/4 in Electrical Engineering, Mechatronics or Installation Technology

  • Understanding of AC/DC power, electrical components or renewable energy systems

  • Valid VCA Basic Safety (B-VCA) or willingness to achieve it quickly 

  • Valid driving licence (B) for The Netherlands

  • Strong safety awareness and willingness to follow HSSE procedures 

  • You know how to carry out your installations and work in accordance with Dutch standards and installation regulations

  • Able to work at customer sites across NL and occasionally in BE/DE 

  • Fluency in English is required, Dutch preferred, and other languages appreciated

  • You are a self-starter who can set independent goals and meet clear deadlines

  • You are hands-on, concrete, eager, you take ownership and make things happen


Nice to have

  • Experience in field service, solar, UPS, EV charging or industrial installations 

  • NEN 3140 VP certification (or willingness to obtain) 

  • Basic networking/IT troubleshooting skills 

  • Previous technical internship or practical work experience


What iwell offers

  • Full safety and technical training (including NEN 3140 VP, VCA and BESS certifications) 

  • Growth path to Field Engineer or Lead Installation Engineer as skills develop 

  • Potential monthly salary of 3.000 to 4.000 euros a month, holiday allowance, travel allowance, phone and tools 

  • During the training period, you will travel together with a colleague. Once you start going to projects independently, you will have a company van at your disposal, which may also be used for commuting between home and work.

  • Work supporting the clean energy transition and real climate impact 

  • A positive, safety-first team culture and supportive colleagues

  • 30 days yearly holiday, to rest and recharge, in addition to any CAO ADV days

  • Meaningful work contributing to a more sustainable future

  • Office benefits like daily fresh fruit and activities

  • Yearly company holiday

  • Opportunities and a fund for personal development, career growth and advancement

  • Coverage under the Technical Installation Company Collective Labour Agreement (CAO Technisch Installatiebedrijf)


Success in the First 12 Months

  • Fully certified on all iwell systems, safety, and installation processes 

  • Able to independently execute maintenance jobs and simple repairs 

  • Strong customer communication and professional behaviour onsite 

  • Safe, reliable and proactive team member, who is ready to work independently


Do you walk the talk?

To apply for the Field Engineer role or for more information about iwell, what we do, why we do it and an overview of our partners visit our website at https://iwell.eu/.


How we hire

  1. Apply. Our People team and hiring manager will review your application, and respond within 2 weeks.

  2. Screening call. If you seem like an iweller-in-the-making, we’ll invite you to a screening call, so we can learn more about each other.

  3. Are you the one? You'll have two or more interviews. And if it's a highly technical role, we'll also assess the specific skills you'll need.

Acquisition to this vacancy is not accepted

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